The apex consumer commission has directed a foreign airline to pay a compensation of Rs 20,000 to a customer and upgrade his economy class ticket to business class if he travelled in future, as a penalty for serving him non-vegetarian food instead of a Jain meal he had opted for.
The National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.
The National Consumer Disputes Redressal Commission (NCDRC) upheld the district forum's order also directing Swiss International Airlines, to pay Rs 10,000 towards litigation cost and dismissed the revision petition filed by Mumbai resident Amit Jay Kumar Jain to enhance the compensation.
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